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Registering new domains
- How do I register a .pt domain name?
  To register your domain name, you may use a specialized entity in this field, namely a .pt accredited registrar, or register directly with .PT.
  
  If you wish to register directly with .PT, you must first ensure that your contact details have been verified, are up to date and free from errors. For more information on how to verify your details, click here.
  
  To register a domain name, you should:
  
  1.Access your reserved area at www.pt.pt/en;
  2.Select the "Domains" tab;
  3.Choose the "Create Domain" option in the upper right corner;
  4.Follow the steps to create your domain;
  5.Make the payment.
  
  We remind you that the direct registration with .PT only guarantees the attribution of the domain name, not including hosting or other associated services. Any additional services must be provided by the interested parties, or by the selected registrar who, as a rule, already provides packages with the various services.
  
  See here the list of registrar entities.
- I have a domain name registered in: .net.pt, .int.pt, .publ.pt, .nome.pt, .org.pt, .edu.pt, what will happen to my domain?
  These classifiers have been extinct, and although no new registrations will be accepted under them, domains already registered will continue to exist and can be renewed.
- How to register in .gov.pt?
  Domain names under .gov.pt are registered through the competent public authority. Their registration and maintenance are subject to specific terms and conditions, as well as, on a supplementary basis, the .pt Registration Rules.
- What can I do if there is a conflict over a domain?
  If you believe that your registration rights, or any other rights relating to the domain name, have been infringed, you may resort to institutionalized voluntary arbitration through ARBITRARE – the Arbitration Centre for Industrial Property, Domain Names, Trade Names and Corporate Names pursuant to Article 26 and the following provisions of the .pt Registration Rules, or bring the matter before the competent courts.
Changes to registered domain names
- How do I change the ownership of my domain name?
  Before transferring ownership of a domain name, you must first ensure that the contact details of the new Domain Registrant have been verified, are up to date and free from errors. For more information on how to complete this verification, click here.
  
  Check out this video on how to change the ownership of your domain name.
  
  To change your domain ownership online, you must:
  
  1.Access your reserved area at www.pt.pt/en;
  2.Select the "Domains" tab;
  3.Choose the domain for which you want to change ownership;
  4.Select the "Domain Ownership Transfer" action and click "Run";
  5.If you have initiated the request as a managing entity, to accept the transfer of ownership, the current owner must click on the link received in the email and follow the steps indicated, within 8 days;
  6.If the transfer is accepted, the new owner will receive a notification, having 8 days to accept the transfer of ownership, through the link received;
  7.Always confirm that you log in to the account of the user to whom the link is intended;
  8.The new owner must read and accept the the Declaration of Responsibility and Processing of Costumer Personal Data;
  9.The old and new owners will both receive emails confirming the success of the change.
  
  Note: If the request is initiated by the owner, the step described in point 5 does not occur. In this case, confirmation will only be required for the new owner following point 6.
  
  For more information click here.
  
  Alternatively, you can request this change directly to .PT, with the authorization of the domain owner, which can be expressed by filling out and sending the ownership transfer draft available here (legal person) or here (natural person).
  
  We warn you that the transfer of ownership of domains requested directly from the .PT may result administrative charges. For more information, see our price list.
- How do I change the management of my domain name?
  To change the Managing Entity for your domain, you must:
  
  1.Access your reserved area at www.pt.pt/en;
  2.Select the "Domains" tab;
  3.Choose the domain directly or search to select it;
  4.On the domain page, go to the "General Information" tab where you will find a field called "Transfer key";
  5.Click on "Show" and provide the key to the new managing entity.
  
  Once the managing entity receives the transfer key, and in order to complete the management transfer, it must:
  
  1.Access the reserved area at www.pt.pt/en;
  2.Select the "Domains" tab;
  3.Choose the "Take over Domain Management" option in the upper right corner;
  4.Enter the domain name and transfer key in the places indicated;
  5.Click "Confirm".
  
  The information leaflet is available here.
- How can I change the technical contact of my domain name?
  To change the Technical contact of a domain, the Managing Entity of the domain must:
  
  1.Access your reserved area at www.pt.pt/en;
  2.Select the "Domains" tab;
  3.Choose the domain directly or search to select it;
  4.On the domain page, in the "Entities" section, you will find an edit symbol, represented by . By clicking on this symbol it is possible to add the new technical contact by indicating the Nic-Handle or full name of the new person in charge, then confirming it in the symbol .
- How do I remove my domain name?
  As the Owner, to remove a domain name you must:
  
  1.Access your reserved area in www.pt.pt/en;
  2.Select the "Domains" tab;
  3.Choose the domain directly or search to select it;
  4.On the domain page you will have an "Actions" button where you can select the "Remove Domain" option;
  5.You will receive an email with a link to confirm the removal. As soon as you confirm, the domain is removed and is free for registration by any interested party;
  6.If you do not confirm the removal within a maximum of 8 days, the domain will remain registered.
  
  As an Admin Entity, to remove a domain name you must:
  
  1.Access your reserved area in www.pt.pt/en;
  2.Select the "Domains" tab;
  3.Choose the domain directly or search to select it;
  4.On the domain page you will have an "Actions" button where you can select the "Remove Domain" option;
  5.The owner will receive an email with a link to object to the removal;
  6.At the end of the 8-day period, if there is no opposition, the domain is removed and is free for registration by any interested party. If there is an objection, the domain will remain registered.
Nic-Handles and user accounts
- What is a Nic-Handle and what is it for?
  A Nic-Handle is the unique alphanumeric identifier assigned to the parties responsible for a .pt domain name within the .PT domain name registration and management system. Whenever a person or entity registers online for the first time, a Nic-Handle is automatically assigned and communicated to them. The Nic-Handle should be used when registering and subsequently managing domain names, as it saves time and helps ensure the consistency and accuracy of the information provided.
  
  A User account, in turn, allows the parties responsible for a domain name who have previously been assigned a Nic-Handle to access the Reserved Area and manage their domain names.
- How can I create a User account to access the Reserved Area?
  Please note that when creating the User account, you will need to provide the same tax identification number (TIN), country and email address that are already associated with the person or entity.
  
  Before creating the User account, please ensure that the email address associated with the person or entity is up to date and free from errors. If any corrections are required, please contact your Registrar to have the necessary changes made.
  
  If you do not currently hold any .pt domain names but need to update the email address associated with an existing person or entity, please contact us.
  
  For more information on how to create a user account, click here.
- How can I create a new Entity (Nic-Handle) and User account?
  Watch in this video how to create a new user account. Alternatively, you may consult the information leaflet available here.
  
  To create the entity/user, you must:
  
  1.Access the link https://registo.pt.pt/Login.aspx;
  2.Click on "Create User";
  3.In the window that appears, fill in all the requested data, paying particular attention to the following fields:
  - a. Correct country and TIN/VAT number;
  - b. Updated email address;
  4.A notification will be sent to the email address provided, which contains a link to confirm user creation.
  
  Once the User account has been confirmed, you will be able to access the .PT domain name registration system using the username and password you have defined.
  
  When creating a new Entity/Nic-Handle and User account, the email address will be automatically verified. However, after your first login, you must also verify your telephone number in order to perform operations in the Reserved Area, such as registering new domain names and managing them thereafter, including, for example, accepting Ownership Transfers.
  
  Click here for instructions on how to verify your data.
- How can I update my Entity/Nic-Handle contact details?
  You may update your details through the Reserved Area using your access credentials. To do so, you should:
  
  1.Access the link https://registo.pt.pt/Login.aspx;
  2.Under the entities tab, access the "My Entity" link in the upper-right corner;
  3.Under the "General Information" tab, scroll down to the "Address" and "Contact List" sections, where you may:
  - Update your address;
  - Update email addresses and/or telephone numbers;
  - Define primary and secondary contacts.
  Whenever you update an email address or telephone number, the relevant contact details must be verified before you can perform certain operations in the Reserved Area.
  
  To designate a secondary contact as the primary contact, that contact must first be verified.
  
  Click here to consult the information leaflet containing instructions on how to verify your data.
  
  If you wish to change the name, tax identification number (TIN) or country associated with the Entity, please contact us.
- How do I retrieve my login credentials?
  Watch in this video how to recover your password.
  
  To recover your password, it will be necessary to have a user created in the .pt domain registration system, otherwise it is not possible to make this request, and you must first proceed with the creation of a user.
  
  To retrieve access data, you must:
  
  1.Access the link https://registo.pt.pt/Login.aspx;
  2.Click on "Forgot your password?";
  3.Insert the main email associated with the existing entity, country and respective VAT number;
  4.By clicking on "Send" a notification will be sent to the email address indicated to set a new password. During the password setting process, you will be able to view your username.
  
  Note: Before starting the access credentials recovery process, please ensure that the email address associated with your contact details is up to date and free from errors. If necessary, contact your Registrar to update your details.
  
  If the managing entity is not a Registrar and you need to update your details, please contact us.
- How can I update my email?
  As a general rule, email address updates should be carried out through your Registrar.
  If the update cannot be performed by the Registrar, you must complete and submit the declaration available here, following the instructions below:
  
  Natural persons:
  The declaration must be electronically signed via a Qualified Electronic Signature (QES) using a Qualified Trust Service Provider (QTSP) for the European Union.
  Alternatively, it may be manually signed, provided it is accompanied by a copy of an identification document that allows verification of the signature.
  
  Legal persons:
  The declaration must be issued on the entity’s letterhead and/or stamped, dated, and signed by the legal representative. A legal document must be provided confirming who is authorized to represent the company, clearly identifying the representative(s).
  
  The signature may be done via a Qualified Electronic Signature (QES) using a Qualified Trust Service Provider (QTSP) for the European Union, or manually with a copy of a valid identification document. If there is more than one representative, all must sign the declaration using the same format (manual or electronic).
- How can I verify and validate an Entity?
  The verification and validation process depends on how your .pt domain names are managed:
  1. If your .pt domain names are managed by a Registrar, you should contact the Registrar so that it can verify and validate the data associated with your person/entity.
  2. If your .pt domain names are not managed by a Registrar, or if you do not currently have any associated .pt domain names, you should access the .PT Reserved Area and verify your data. Click here for instructions.
  If you do not yet have a User account to access the Reserved Area, click here to learn how to create one.
Statuses in the .PT system
- What is considered an Entity in the .PT system?
  An Entity is the natural person or legal entity associated with a domain name. All Entity data is grouped under a single Nic-Handle.
- What are the possible statuses of an entity?
  The statuses below relate to the .PT Entity data validation process. Contact verification (email address and telephone number) is a separate process.
  
  An Entity in the .pt system may have one of the following statuses:
  - Awaiting Proof – .PT is waiting for proof of the entity's data;
  - Invalid Data – The contact details provided are insufficient, incorrect or false or the person concerned lacks legal capacity or personality;
  - Not Validated – The entity's data has never been validated by .PT;
  - Pending - The submitted data is awaiting validation by .PT;
  - Valid Data – The entity's data has been validated by .PT.
- What are the possible statuses of a domain?
  A .pt domain name can have the following statuses:
  - Deleted – The domain name has been removed and is no longer active or delegated in the .pt zone;
  - Pending-Delete – The domain has not been renewed and is in pre-removal. There is an additional 30 day period to renew, but during this period, all services associated with the domain are suspended.
  - Registered – The domain name is registered, has technical information, and is delegated to the .pt zone;
  - Reserved – The domain name is registered, however it does not have technical information and is not delegated in the .pt zone. For the domain to be in the registered state, it will be necessary to proceed with its correct technical configuration (indicate IP or nameserver);
  - Stand-By-Payment – The domain name is awaiting payment for its registration.
MFA- Multifactor Authentication
- What is MFA?
  Multi-Factor Authentication (MFA) is an additional security layer used during the login process to the Reserved Area.
  
  In addition to a username and password, MFA requires a second authentication method to confirm the identity of the User, helping to protect access against unauthorised use.
  
  The use of MFA is mandatory to access the Reserved Area.
  
  For more information click here.
WhoIs
- How can I contact the owner of a domain name if the data in the WhoIs is confidential?
  In cases where a data subject's data is confidential, it is possible to contact the owner through the "Contact Registrant" option available on the domain's WhoIs page.
- Can I change the confidentiality settings of my Entity in WHOIS?
  
  No. The WHOIS service displays the registration date, expiry date, domain status and technical information.
  
  In addition, where the Domain Registrant is a Legal Entity, its name and address may also be displayed.
  
  From 1 July 2026, personal data relating to Natural Persons will no longer be published in WHOIS where applicable under GDPR requirements.
  
  Telephone numbers and email addresses are never publicly disclosed. Contact can only be established through the anonymized communication mechanisms provided by .PT.
Technical FAQs
- Do I need technical setup and a name server to register a domain name?
  No, in this case the domain name assumes the status "Reserved", it is not delegated in the .pt zone, and consequently it does not work technically, that is, web pages and emails, etc., have no result.
  
  In order for the domain to be delegated in the .pt zone, i.e., in technical operation and in the "Registered" state, it is necessary to be correctly configure some name servers.
  
  If you do not have technical knowledge on this subject, you should contact a specialized entity, we suggest that you consult the list of .pt registrar entities.
- How do I confirm that my domain is set up correctly?
  You have at your disposal a Technical Evaluator. By simply entering the domain name and IP address/name of the primary server, you can know if it is properly configured.
- What is necessary to use the domain name on the Internet?
  Before a domain can be used on a web page, e-mail or other services, the existence and correct configuration of name servers is necessary. The web and e-mail server (s) also have to be configured for the mentioned services to work.
  
  In most cases, the hosting provider has available service packs that include all these matters. The .PT does not provide these services, but for this purpose you can resort to one of our registrars.
- I found that a domain is registered but has no webpage, this is possible?
  There are 3 possible situations:
  
  1.The domain has name servers but they are not configured correctly;
  2.The domain does not have nameserver information, since this information is not mandatory, and therefore it is in the "Reserved" state. If there is no technical configuration, there is also no web page or email;
  3.The domain has correct technical information, but the entity has not delegated a web page. The Registrant can choose to only use the domain for email, or even choose not to have delegated services associated with the domain.
- My domain is already active but the website does not work, why?
  There are two possibilities:
  
  1.The web page may not be delegated in the domain's name servers;
  2.If you have made a technical change to the .pt registration system within the last 30 minutes, the new delegation may not yet be available on the Internet.
- How do I change Resource Records for domains?
  To change the technical information associated with a domain name, the Technical Manager of the domain name must:
  
  1.Access your reserved area at www.pt.pt/en/ ;
  2.Select the "Domains" tab;
  3.Choose the domain directly or search to select it;
  4.On the domain page, you should access the "Technical Configuration" tab where you will find the option of manual or automatic configuration.
  
  In the automatic configuration you will have to indicate the primary name servers, which must be previously configured.
  
  In the manual configuration, you will have to indicate all the nameservers that are responsible for the domain, which must already be defined in your host wallet as the technical responsible for the domain.
DNS Abuse
- What happens if my domain sets up DNS Abuse?
  If .PT identifies that a domain name is likely to configure DNS Abuse, those responsible for the domain are notified to ensure the necessary measures to correct it. If the identified malicious activity persists, whenever applicable, the .PT will report the situation to the competent authority.
- What can I do if I identify a domain that I think represents DNS Abuse?
  If you identify a domain name that you consider to support activity such as the dissemination of malware, phishing, pharming, botnets and/or spam, you must report the situation to the .PT through the abuse@pt.pt channel.
- Can .PT remove a domain name associated with fraud, illegal sales or other unlawful activities?
  .PT is the entity responsible for the registration and management of .pt domain names. However, it does not have the authority to monitor, assess or proactively remove illegal content associated with .pt domain names, except where provided for under applicable law.
  
  Responsibility for the content and use of a domain name lies with the respective Domain Registrant.
  
  .PT may act in the situations provided for in the .pt Registration Rules, namely in cases involving DNS Abuse, such as phishing, malware, botnets, pharming or technical spam.
  
  Whenever a report falling within this scope is received, .PT will assess the matter exclusively within the limits of its remit, the .pt Registration Rules and the applicable law.
  
  If you have any questions relating to illegal digital content, you may contact us at legal@pt.pt.

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